Answers when you’re away
Help visitors understand your services, products and published policies, outside office hours too.
A helpful introduction for your business
AutoTill.
Meet your website’s
AI agent.
Meet Tyson. He helps your visitors find answers, discover the right products and send useful enquiries — even when your team is away.
100 free credits · No card required · Activate when you’re ready
Your business. Your information. Your control.
A new way to help visitors on the website you already have.
Already received a workspace invitation from your agency? Use that invitation to join the workspace they prepared for you, rather than starting a separate workspace here.
A visitor has a question
Give them a helpful next step.
Not another reason to leave.
Tyson helps with the questions your team answers every day. For an online shop, that can mean a purchase. For a service business, a better-informed enquiry.
Enquiries with useful detail
Gather what someone needs and their contact details so your team can follow up with context.
A clearer path to purchase
Help shoppers compare your catalogue, build a basket and continue to your existing checkout.
See Tyson at work
A quick look. A much clearer picture.
How will it look?
Your website, with someone to ask.
A familiar chat window, tailored to your business. Visitors can use it when they need help, or browse your website as normal.
Illustrative example · not a live customer chat
Your existing website
A service business
Good projects start with a conversation.
Advice. Planning. A team that understands your project.
Your website stays. Tyson works alongside it.
Tyson
Your website agent
Can you help me plan a project for my business?
Tell me a little about your project and what you’re hoping to achieve. I can help you find the right service.
We’re looking for advice before we get started.
Let’s gather the details your team needs to follow up. What’s your name and the best email to reach you?
Powered by AutoTill
A useful enquiry, ready for your team
Tyson does the talking. You set the facts.
The important part
You’re in control.
Not left in the dark.
Review what was said
See conversations and enquiries in your workspace. Understand what visitors asked and how Tyson responded.
Correct the information
If an answer is wrong, add or correct the relevant details in Memory, then test it again. Your agency can help where it has access.
Pause whenever you need
Review your setup before activation. Pause the agent if you need time to update information or decide what comes next.
AI can make mistakes. Accurate business information and regular review matter — no one should promise perfect answers.
Getting started
Try it at your own pace.
01
Create your account
Start free. If your agency already invited you, use that invitation instead.
02
Add your website
WordPress plugin, Shopify connection or developer-assisted setup for other websites.
03
Review the information
Check your services, catalogue and policies. Ask a few questions and refine the answers.
04
Activate when ready
Let Tyson help real visitors when you’re happy with the setup. Review and improve as you go.
Before you say yes
Fair questions.
Straight answers.
You don’t need to be an AI expert. You just need to know what you’re adding to your website.
What if Tyson gives a wrong answer?
AI can make mistakes. Review the conversation, correct or add the relevant business information in Memory, then test the question again. Your agency can help where it has access. Adding information helps ground future answers, but does not guarantee perfect accuracy.
Where do his answers come from?
Your website, synced catalogue and the business information you supply, such as services, delivery details and policies. Keep that information accurate and current. Tyson should not invent your business’s policies or make promises that you have not approved.
Will my website need to change?
Tyson sits alongside your existing website in a chat window. Your pages and normal buying or enquiry journey remain available. The agent’s appearance and business information can be tailored to your business.
Can visitors still speak to my team?
Yes. Tyson can capture enquiries and route support requests to your team. Your team follows up using the details collected; this does not mean a person is available instantly or around the clock.
Do I need to understand code?
WordPress and WooCommerce websites use the AutoTill plugin. Shopify has a guided connection. Other websites may need help from your developer or coding agent to add the website script. Your agency can help choose the right setup. Secret API keys must stay on the server, not in website code visible to visitors.
What happens to customer details?
Details collected during conversations and enquiries are available to authorised people in your workspace for follow-up. Decide what you need to collect and keep your own privacy information up to date. Read AutoTill’s privacy policy for more about how information is handled.
What does it cost after the free credits?
Start with 100 free credits and no card required. One credit is one Tyson reply; visitor messages are free. After those credits, choose a paid plan or add credits if you want to continue. Current allowances and prices are on the Pricing page.
What if I decide it isn’t for me?
You can pause or disable the agent so it stops appearing or responding on your website. If you have a paid subscription, manage that separately in your billing settings; pausing the agent is not the same as cancelling a plan.
Let your visitors meet Tyson.
Start with 100 free credits. Each Tyson reply uses 1 credit. No card required — and you choose when to activate.
Have an agency invitation? Open that email to join your prepared workspace.