How do I add a chat widget to my WordPress site?

Install a chat plugin from Plugins → Add New and activate it. Most show a floating launcher on every page straight away. To place chat inside a page, add the plugin's shortcode or Gutenberg block. AutoTill also asks you to pair the site with your workspace and connect WooCommerce before going Live.

Can I add a chat widget with Elementor?

Yes. Drop a shortcode widget or text widget into your Elementor layout and paste the chat plugin's shortcode. The AutoTill shortcode works in Elementor, Divi modules and theme templates. The floating launcher needs no Elementor changes, as it appears over every page automatically.

Is there a Gutenberg block for chat?

Many chat plugins register a Gutenberg block so you can insert chat from the block inserter. AutoTill includes one. If a plugin only offers a shortcode, use the Shortcode block in the block editor and paste it there, which achieves the same result.

Can I show the chat widget only on certain pages?

Most chat plugins let you include or exclude pages in their settings, or you can disable the floating launcher and place the widget inline only where you want it. Check the plugin's display rules before installing if you need to hide chat from checkout or account pages.

Will a chat widget work on mobile?

Modern chat widgets are built for mobile, but test on a real phone. Make sure the launcher does not cover your basket button, sticky add-to-cart bar or cookie banner, and that the open chat window is readable without zooming. AutoTill uses a mobile-safe launcher position and full-screen chat on phones.

Can I customise the chat widget colours?

Most chat widgets let you set a colour, a launcher icon and a greeting. AutoTill picks up your shop's colours and typography automatically and offers several launcher styles, so the widget looks like part of your site rather than a third-party badge.

Does a chat widget need a page builder?

No. A floating launcher works on any theme without a page builder. Page builders only matter when you want chat inside a specific layout, where you use a shortcode or block. The WordPress classic editor, block editor, Elementor and Divi all support shortcodes.

Can I use a chat widget on a non-WordPress page?

Yes, if the provider offers a script embed. You paste a short script tag into the page's HTML. AutoTill offers a script install for custom sites and Shopify alongside the WordPress plugin, so one agent can cover pages outside WordPress too.

How do I remove a chat widget from WordPress?

Deactivate the plugin under Plugins, then delete it if you no longer need it. Remove any shortcodes or blocks you placed manually, or they will show as plain text. Also check your theme header or footer for leftover script tags from earlier manual installs.

Does the chat widget work with caching plugins?

Usually yes, because the widget loads its own script in the browser after the cached page arrives. If the launcher does not appear, clear your caching and minification plugins' caches and exclude the chat script from JavaScript combining. AutoTill's plugin also purges common page caches when its settings change.

WordPress Chat Widget Plugin

A WordPress chat widget plugin places a chat launcher or inline chat window on a site without editing theme code. It installs from Plugins → Add New and is placed with a floating launcher on every page, a shortcode in the classic editor or Elementor and Divi modules, a Gutenberg block, or a script tag on non-WordPress pages.

Good widgets load asynchronously, avoid covering sticky basket bars on mobile, do not auto-open and match the site's branding. What matters most is what sits behind the widget: a human inbox, a chatbot, or an AI agent such as AutoTill, which answers from the synced WooCommerce catalogue, builds a basket and hands off to the shop's own checkout.

The guide compares placement methods in a table, covers speed, mobile and accessibility checks, installation steps, costs and when a site does not need chat at all.

AutoTill — the AI sales agent that completes purchases and enquiries in one conversation.