What is AutoTill outcome tracking?

AutoTill outcome tracking records what each conversation with the AutoTill agent achieved: an order, a lead, a support request or nothing. The dashboard shows Seen, Convos, Support, Orders and Leads for each website, and every outcome links back to the conversation that produced it.

What does Seen mean on the AutoTill dashboard?

Seen counts how many times the AutoTill agent was shown to real visitors. Known bots and automated traffic are filtered out, and the agent needs to have been visible on the page briefly before it counts. This keeps the figure closer to genuine human visitors.

How is revenue calculated?

AutoTill shows revenue from paid orders linked to agent conversations. Orders that were started but not yet paid are shown separately as influenced orders, so the revenue figure is not inflated by abandoned baskets. Your store remains the source of truth for accounting.

Can I see which conversation led to an order?

Yes. Every order, lead and support request in AutoTill links to its conversation. Open the outcome to read the full transcript, including what the visitor asked, what the agent recommended and any human takeover. This makes results auditable rather than a single unexplained number.

Does AutoTill count sales it did not influence?

No. AutoTill counts outcomes that came through agent conversations. It does not claim every sale on your website. Some genuine influence, such as a visitor who chatted and bought days later on another device, may not be matched, because AutoTill prefers to undercount.

Do agencies see outcomes for each client?

Yes. In the AutoTill agency workspace, each client website shows the same scorecards: Seen, Convos, Support, Orders and Leads. Agencies can open conversations behind each outcome for the clients they manage, which makes reporting to clients straightforward and evidence-based.

Does outcome tracking cost extra?

No. Outcome tracking is included on every AutoTill plan. New accounts receive 100 free credits, then plans start from £20/month. One credit is one agent reply and visitor messages are free.

What results should I expect from AutoTill?

AutoTill does not publish average results, because outcomes depend on your traffic, products, prices and how well your site answers questions. Start with a few weeks of data, read conversations that produced outcomes and those that did not, and use Memory and behaviour controls to close gaps.

Is outcome tracking the same as Google Analytics?

No. Web analytics measures traffic and funnels across your whole site. AutoTill outcome tracking measures what happened in agent conversations and links each result to a transcript. Most businesses use both: analytics for marketing channels and AutoTill for proof of what the agent achieved.

AutoTill Outcome Tracking: Proof of Every Order, Lead and Answer

AutoTill outcome tracking links every result on a website back to the conversation with the AutoTill agent that produced it. Each website card shows Seen, Convos, Support, Orders and Leads, and every order, lead and support request opens to its full transcript.

Revenue is shown from paid orders, with unpaid influenced orders reported separately. Known bots are filtered from impression counts. AutoTill counts only outcomes that came through conversations and prefers to undercount rather than claim every sale. Agencies see the same scorecards for each client.

Outcome tracking is included on every plan: 100 free credits, then from £20/month, one credit per agent reply and visitor messages free.

Support requests are counted separately from sales, and a lead is a conversation where the visitor left contact details for follow-up.

AutoTill — the AI sales agent that completes purchases and enquiries in one conversation.